Terms & Conditions | Pai Tula Yoga

The nitty grittys

PAI TULA YOGA STUDIO POLICIES & TERMS OF SERVICE

Non-Refundable & Non-Transferable: All purchases (including single drop-ins, class passes, subscriptions, workshops, and retreats) are non-refundable, non-transferable, and non-shareable. Passes and cards may only be redeemed by the named account holder.
Advance Payment: Classes must be paid in full prior to commencement. Unpaid attendance will be automatically billed at the standard individual drop-in rate.
Backdating: Class packages apply exclusively to upcoming sessions; backdated application to past classes is not permitted.
Annual Price Adjustments: Class, pass, and membership fees are subject to annual price updates.
Concession Rates: Discounted student and pensioner rates are available for in-studio purchases only upon
presentation of a valid ID.

5-Class Pass: Valid for 5 weeks from the date of purchase or the first unpaid class attended (whichever occurs first).
Valid for one individual.
10-Class Pass: Valid for 10 weeks from the date of purchase or the first unpaid class attended (whichever occurs first).
Valid for one individual.
Drop-In Pass: Valid for single-session entry on the date reserved.
Monthly Contracts (Up to 2x / 3x Weekly): Grants access to up to 2 or 3 group classes per calendar week, respectively.
Unused sessions do not carry over to subsequent weeks or months. Payment is due on the 1st of each month.
Unlimited Membership: Grants access to all regularly scheduled group classes for one calendar month.
Excludes workshops, retreats, and special events. Payment is due on the 1st of each month.
Contract Cancellation: Monthly membership contracts are a minimum of 3 months and require one full calendar month’s written notice for cancellation.
No Pro-Rata Adjustments: Pai Tula Yoga does not offer pro-rated fees, partial refunds, or extensions for unused classes.
Late payments on contracts will incur penalties.

Payment & Cancellations: Private sessions must be paid in advance for the month. Cancellations require a minimum two (2) calendar months' written notice.
Rescheduling & Refunds: Sessions are non-refundable. Cancellations made by the client with sufficient notice may be rescheduled at the instructor's discretion. Late cancellations or missed sessions ("no-shows") will be forfeited and charged in full.
Teacher Cancellations: If an instructor must cancel a session, a make-up session will be scheduled at a mutually agreed time.
Commitment Policy: Maintaining attendance is vital. Missing more than 30% of scheduled sessions in a month (less than 70% attendance) indicates non-commitment, and Pai Tula Yoga reserves the right to reassign your preferred time slot to another student.
Scope of Practice & Boundaries: Private sessions are strictly confined to professional yoga instruction. Requests for non-yoga services, massages, or personal favors are strictly prohibited. Teachers reserve the right to immediately terminate any session if professional boundaries are compromised.
Semi-Private Billing: Semi-private sessions must be billed to a single designated account payee. The full session rate applies regardless of whether all registered participants attend.
Location & Conduct: Sessions occur at the studio or a pre-approved location subject to the instructor's discretion.

Workshop Cancellations:
- ≥ 7 days prior: Full refund.
- 1 to 6 days prior: Account credit issued (valid for classes, workshops, or special events).
- <24 hours prior: Non-refundable; no credit issued.
Retreat Cancellations:
- Deposit: A 50% non-refundable deposit is required to secure a reservation.
- >60 days prior: Deposit is retained; remaining balance refunded.
- 30 to 59 days prior: 40% refund of total fee.
- <14 days prior: Non-refundable; no credit issued.
Cancellation Notice: All event cancellation requests must be submitted in writing.

Eligibility: Introductory specials are reserved strictly for first-time visitors who have never previously practiced with Pai Tula Yoga. Existing students and active practitioners are ineligible.
Expiration: Promotional passes carry fixed expiration dates and cannot be backdated or extended.

Studio props, mats, apparel, towels, and accessories available for sale must be paid for prior to use. Pai Tula Yoga does not offer rental equipment unless explicitly stated.

Personal Belongings: Pai Tula Yoga assumes no responsibility for lost, stolen, or damaged personal property on studio premises.
Health & Medical Clearance: Yoga involves physical exertion. Students are responsible for assessing their physical readiness and consulting a physician prior to participating.
Disclosure of Conditions: Students must inform instructors of pre-existing injuries, medical conditions, recent surgeries, or pregnancy prior to class. In the case of substitute instructors, it remains the student's responsibility to disclose relevant medical information. All health information is kept strictly confidential.
Code of Conduct: Pai Tula Yoga reserves the right to terminate services or revoke membership immediately, without refund, for any individual who violates studio policies or behaves in a manner disruptive to the community.

Data Protection Note: Retained explicit mention of medical confidentiality to comply with standard health disclosure practices.